Housekeeping Attendants
- Contract
- Company Location: Avani Victoria Falls Resort
Company Description
Refreshingly understated, contemporary and simple. Whether you want a leisurely family break or romantic escape, AVANI hotels and resorts provide the right space for relaxed and inspired comfort. Discerning service, relaxed dining and engaging recreation facilities for all guests are a given.
Job Description
We're seeking dedicated and detail-oriented individuals who take pride in their work and are committed to providing an exceptional guest experience. If you're energetic, have a keen eye for detail, and thrive in a team-oriented environment, we'd love to have you on board!
About the Role:
- Maintain high standards by thoroughly cleaning guest rooms, including making beds with precision, vacuuming floors, and cleaning bathrooms to ensure a pristine environment.
- Complete cleaning tasks efficiently within the hours allocated by the company, adhering to strict time management practices.
- Utilise specialised cleaning equipment and products, provided by us, with full training to ensure effective and safe use.
- Build strong, professional relationships with fellow staff members, guests, and contractor personnel to support a positive and productive work environment.
- Conduct regular inventory checks of cleaning supplies and linens, reporting any shortages or issues to the housekeeping supervisor.
- Respond promptly and courteously to guest requests for additional amenities or services, ensuring guest satisfaction at all times.
- Adhere to all health and safety regulations, including proper handling and disposal of cleaning chemicals and waste materials.
- Report any maintenance issues, damaged items, or safety concerns observed in guest rooms or common areas to the appropriate department.
- Assist in maintaining the cleanliness and organisation of housekeeping storage areas and service corridors.
- Participate in periodic deep cleaning projects and special assignments as directed by management.
- Collaborate with other departments, such as maintenance and front desk, to ensure seamless guest experiences and efficient room turnover.
Qualifications
- Prior experience in housekeeping or cleaning roles will be highly regarded
- Physical fitness and stamina, with the ability to handle repetitive tasks such as bending, lifting, and standing for extended periods
- Basic understanding of safe handling and usage of cleaning chemicals and equipment (training will be provided)
- Excellent communication skills to interact professionally with guests, team members, and contractors
- Positive attitude, team spirit, and a strong work ethic
- Reliable, punctual, and able to work a flexible schedule, including weekends and public holidays as required
Additional Information
Full GCE 'O' Level Certificate.
Three traceable references
1 Year Fixed- Term Contract
Closing Date: 20th March 2025